SMS Consent

Toasted helps spray tan Artists send appointment-related texts from a dedicated business number. This page explains how Client SMS consent works on Toasted booking pages and related flows. It is for transparency and TCPA / carrier program reviewers—not a substitute for an Artist’s own compliance program.

• Platform OTP — Toasted may text a one-time verification code from a shared Toasted number so the Client can prove they control the phone number. OTP is identity verification for booking, not ongoing studio marketing.
• Studio SMS — After the Client opts in, appointment confirmations, reminders, aftercare, and Artist chat come from the Artist’s Toasted business number (Twilio).

On the public booking flow, Clients who want ongoing studio texts must make an explicit Yes/No choice. Consent is not a condition of purchase. When they choose Yes, Toasted records a permanent consent row with timestamp, phone, and the exact disclosure text shown (TCPA record). Choosing No still allows booking; studio automated SMS is not sent for that consent path (email may be used when available).

Artists may also collect in-person consent in the app when the Client is present, or send a Reply-YES invite for imported CRM contacts under documented invite limits. STOP / opt-out is sticky.

The live booking form shows studio-specific copy. Example shape (studio name filled in at booking):

By opting in, you consent to receive automated text messages at this number from [Studio Name] that may include appointment updates and service offers. Consent is not a condition of purchase. Text STOP to stop and HELP for help. Msg frequency varies. Msg & data rates may apply.

Message frequency varies with appointments and Artist settings. Message and data rates may apply. Clients may reply STOP to opt out or HELP for help. Opting out stops studio SMS; it does not cancel an already-booked appointment by itself.

• We do not sell phone numbers or SMS content to third parties for their marketing
• We do not require SMS consent as a condition of completing a booking purchase
• We do not send studio marketing texts without a recorded consent path (or lawful invite / YES flow)

Artists using Toasted are responsible for lawful use of messaging tools, accurate policies, and honoring Client preferences. See our Terms of Use, Privacy Policy, and Data Processing Addendum.

Questions: support@toastedtanz.com. Toasted Tanz LLC, 30 N Gould St Ste R, Sheridan, WY 82801.